Returns & Exchanges
We want you to love your Rocket Dog footwear, but if you are not completely satisfied, you can return your unworn items within 30 days of delivery. All returns must be in their original packaging to be eligible for a full refund.
1
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process.
2
Print Your Label
Select the items you wish to return and print the prepaid shipping label provided by our system.
3
Pack Your Shoes
Place the unworn shoes in their original box and secure them inside a shipping mailing bag or box.
4
Drop Off & Refund
Drop your package at any authorized carrier location; your refund will be processed within 7-10 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing